North America and South America

  1. To request access for the Apple Store for Resellers, Apple Store for Corporate to Consumer, Apple Store for Education Institution, Apple Store for Enterprise or Apple Store for Government, go to ecommerce.apple.com (Opens in a new window) and sign in or create your Apple ID.
  2. The Apple Retail Business Team is always available to help if you have any issues or questions regarding your custom store for your business. Please email or call your local team for assistance.
  3. Forgotten your password? Go to iforgot.apple.com (Opens in a new window) to reset.
  4. If you need to verify your Apple Sold-to number, please contact your Apple Sales Representative.
  5. To update your personal account information, including your Apple ID, password, name and email address, go to appleid.apple.com (Opens in a new window).

Europe, Middle East, India and Africa

  1. New to Apple Store for Resellers, Apple Store for Corporate to Consumer, Apple Store for Education Institution, Apple Store for Enterprise? Please go to myaccess.apple.com (Opens in a new window) to register. If you have any other issues or questions regarding these stores, please email or contact your local team for assistance.
  2. The Apple Retail Business Team is always available to help if you have any issues or questions regarding your custom store for your business. Please email or call your local team for assistance.
  3. Forgotten your password? Go to iforgot.apple.com (Opens in a new window) to reset.
  4. To update your personal account information, including your Apple ID, password, name and email address select appleid.apple.com (Opens in a new window).

Asia-Pacific

For enrolment on the Apple Store for Resellers, please contact the following:

  1. Australia and New Zealand – anz_phx@group.apple.com
  2. Japan – japan_phx@group.apple.com
  3. Korea – korea_phx@group.apple.com
  4. China mainland, Hong Kong, Macau and Taiwan – gc_phx@group.apple.com
  5. Southeast Asia – sea_phx@group.apple.com
  6. For issues or questions regarding your custom store for your business, please email or call your local team for assistance.
  7. Forgotten your password? Go to iforgot.apple.com (Opens in a new window) to reset.
  8. To update your account information, including your Apple ID, password, name and email address, go to appleid.apple.com (Opens in a new window).