Contact Us
- For more information about Apple products and programs, please visit the Apple Sales Web portal (Opens in a new window).
- To check the status of an order, log in to the Apple Store for Reseller ecommerce.apple.com (Opens in a new window) and sign in. Select Order Status on the home page.
- To make changes to an unshipped order, contact us at AMR_SSO_Preship@apple.com. Note that changes cannot be made to Configure-to-Order (CTO) products, or to orders which are "preparing for shipmentâ or "in process."
- To make changes to your purchasing account, such as updating an address or phone number, please complete a Change of Address Form (GUF) available on Apple Sales Web (Opens in a new window) (part number L11543B).
- For questions regarding invoice reprint or download issues, please contact AMR_ARrequest@apple.com.
- For more information on electronic invoicing, please contact AMR_Apple_Invoice@apple.com.