- For more information about post-sales support, your Apple Support representative can be reached via email at GovernmentSSO@apple.com, Monday-Friday 8:00 a.m. to 5:00 p.m. central standard time.
- To check the status of an order, log in to the Apple Store for Government ecommerce.apple.com (Opens in a new window). Select Order Status on the home page.
- To make changes to an unshipped order, contact us at GovernmentSSO@apple.com. Note that changes cannot be made to Configure-to-Order (CTO) products, or to orders which are "preparing for shipment" or "in process."
- To make changes to your purchasing account, such as updating an address or phone number, please contact us as at GovernmentSSO@apple.com.
- To make changes to existing Proposer or Purchaser roles, please contact GovernmentSSO@apple.com.
- For questions regarding our Apple School Manager program (ASM), including Apps and Books, please visit https://www.apple.com/education/it/ (Opens in a new window).
- For questions regarding invoice reprint or download issues, please contact AMR_ARrequest@apple.com.
- For more information on electronic invoicing, please contact AMR_Apple_Invoice@apple.com.